Whether you need a roofing repair, replacement, or are looking to build a roof for a new construction, it is important to choose your roofing company carefully. There are a lot of companies out there that may not hold themselves to the high standards you need when it comes to the roof over your head. Below is a list of questions you should consider when researching a roofing company.
Are they licensed and insured?
Many states require roofing contractors to have a license, so before you consider hiring someone, check into whether they are licensed. Trustworthy companies will never bat an eye if you ask for proof of a license. You should also inquire about insurance before hiring a roofing company. You would want them to have this so that you are not liable in any way if a roofer were to have an accident and become injured on your property.
What is their rating with the Better Business Bureau?
Visiting the BBB website can help you get a feel for who is going to be a reliable option. Seeing how they are ranked on this site will let you see how they stack up next to their competitors. If you can’t find them on the BBB.org website, it is probably best to steer clear.
Do they have a professional website?
We understand that a good website isn’t necessarily the sign of a good roofing contractor, but any reputable business should have a professional website with helpful information available. This doesn’t mean it should be the most high-tech website, but it should have information about the company’s values, location, history, and services they provide. There should also be contact information that makes them easy to reach, whether its a phone number, email address, or online contact form.
What do their online reviews say?
Separately from a roofing company’s rating on the BBB website, you should look into what people are saying about them on sites like Google and Yelp. This way, you can read feedback from real-life customers who have already experienced what it’s like to work with them. Keep in mind, a company doesn’t have to have a perfect 5-star rating to be worthy of hiring, but read the good and bad reviews and judge for yourself whether those bad reviews were warranted or if maybe those customers had unreasonable expectations.
Are they a local roofing company to your area?
There are some traveling roofing contractors who seek out areas where severe weather has hit and then rush in to try and get as many contracts as possible. This doesn’t mean you will get scammed or have issues with the project, but it is hard to feel confident that you won’t. By choosing a local roofing contractor, you have some reassurance that they are still in business because people enjoy the work they do in their community. They will also be familiar with the local code regulations and rules.
Do you feel pressured to make a decision quickly?
Don’t give in to pressure. Some contractors will pressure you to quickly sign a contract before your insurance company has given a proper estimate of the cost. They may tell you not to worry, that they can work with the number your insurance company settles on, but beware. Your roofing contractor should instead be doing their own thorough inspection to make sure all damages and necessary repairs are accounted for.
Do they offer product warranties?
Companies that offer product warranties often wear them like a badge of honor and would love to discuss it with you. So don’t be afraid to ask about what warranties they provide! Get specific in asking what the warranty will or will not cover. Often it’s what it won’t cover that becomes more important. If a roofing company doesn’t offer warranties on the relevant products, you may want to reconsider hiring them.
Looking for a roofing company you can trust?
If you need roofing services in Centennial, Castle Rock, or the Denver Metro area, you can trust Gen 3 Roofing. In addition to the manufacturer’s warranty, we offer a 7-year workmanship warranty on all roofing projects and our customers receive a Certificate for this warranty upon project completion. To learn about all the ways we can help with your next roofing project, contact us today by clicking here or calling 877-675-2549.